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Sam Mustatea
Warehouse Operations Consultant & Founder,
PainKiller Consulting
15 years inside warehouse and logistics operations — WHSmith, Aldi, Lidl, British Airways, ZF Automotive.
Not as a consultant observing from a boardroom. As the person responsible for the numbers. Pick rates, labour efficiency, overtime costs, goods-in throughput. The metrics that make or break a site’s profitability.
What I kept seeing, across every sector and every organisation, was the same pattern: operations struggling with problems that had been attributed to the wrong cause. A labour problem that was actually a slotting problem. An overtime problem that was actually a handover problem. A throughput problem that was actually a dock scheduling problem.
I built two things from that experience.
PainKiller Consulting — a UK warehouse operations consultancy. One day on-site. Every bottleneck, quick win, and risk flag identified and prioritised. Findings in 7 working days. Zero-risk guarantee. For any logistics or warehouse operation that has a problem internal fixes haven’t solved. painkillerconsulting.co.uk
DockSync — dock scheduling software built specifically for warehouse operations. Suppliers self-book delivery slots. Drivers check in via QR code. Operations managers get live visibility across every bay. Live in 5 minutes. Free 30-day trial, no card required. docksync.app
Not as a consultant observing from a boardroom. As the person responsible for the numbers. Pick rates, labour efficiency, overtime costs, goods-in throughput. The metrics that make or break a site’s profitability.
What I kept seeing, across every sector and every organisation, was the same pattern: operations struggling with problems that had been attributed to the wrong cause. A labour problem that was actually a slotting problem. An overtime problem that was actually a handover problem. A throughput problem that was actually a dock scheduling problem.
I built two things from that experience.
PainKiller Consulting — a UK warehouse operations consultancy. One day on-site. Every bottleneck, quick win, and risk flag identified and prioritised. Findings in 7 working days. Zero-risk guarantee. For any logistics or warehouse operation that has a problem internal fixes haven’t solved. painkillerconsulting.co.uk
DockSync — dock scheduling software built specifically for warehouse operations. Suppliers self-book delivery slots. Drivers check in via QR code. Operations managers get live visibility across every bay. Live in 5 minutes. Free 30-day trial, no card required. docksync.app
Sessions
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YARD: The Overlooked Space : Is This the Biggest Opportunity to Cut Cost, Delay and Risk?30-Jun-2026Warehouse. & Yard. Theatre